1. Home
  2. Q&A

Q&A

  • Please tell me the check-in and check-out times.

    Check-in is from 15:00 and check-out is until 10:00.
    The late check-out plan is an additional charge of 1,000 yen per person per hour.
    ParkiContinue reading
  • Is it possible to accelerate the check-in time?

    I am sorry.Check-in time is from 15:00.
    Luggage storage before check-in,
    You can use the parking lot, so if you arrive early
    Please ask the Continue reading
  • Can I extend my check-out time?

    It is possible to extend the check-out time.There is an additional charge of 1,000 yen per person per hour.The maximum time is noon.
  • Is the bath a hot spring?

    The large communal bath of this facility is the natural hot spring "Hida Togenkyo Onsen".
    The bathrooms in the guest rooms are not hot sprinContinue reading
  • Please tell me the bathing time of the large communal bath and the stall bath.

    The usage time of the large communal bath and the open-air bath is
    From 3 pm to 12 pm at night
    Mornings are from 6:00 am to 9:00 am.
    Men andContinue reading
  • Is there a sauna in the public bath?

    I am sorry.There is no sauna in the facility.
    Please make use of the day-trip hot spring bathing facility "Hida Furukawa Togenkyo Onsen NukuContinue reading
  • Is there a bath in the guest room?

    All guest rooms are equipped with bath and toilet.All rooms have a washing function (washlet).
    *The hot water in the guest room is not hot sContinue reading
  • Are there any equipment such as hair dryers in the large communal bath?

    It is available in the dressing room.Towels are not available in the large communal bath, so please bring them from your room.
  • Is it possible to have a day trip hot spring?

    Unfortunately, we cannot accept it.
  • Please tell me the quality and efficacy of hot springs.

    The quality of our hot springs is a weak alkaline simple spring,
    Neuralgia, muscle pain, arthralgia, frozen shoulder, motor paralysis, jointContinue reading
  • Can I take a hot spring even during pregnancy?

    As a general rule, it is contraindicated during pregnancy (especially in the early and late stages).If you really want to use it, please conContinue reading
  • Please tell me the size of the yukata.

    After checking in, you can choose the size of your yukata at the front desk and have it brought to your room along with your obi.
    The sizes Continue reading
  • Is it possible to use the facilities with the yukata and slippers provided in the guest rooms?

    Yes, available.
  • Please tell me the equipment and amenities

    Hairdryer/refrigerator/Hand towel/Bath towel/toothbrush/tooth paste/shampoo/rinse/Body soap/Duvet/Shaving/Hair brush
  • Is there a parking lot?

    A parking space is available in front of the hotel. (Free)
    16 ordinary passenger cars can be parked.
    All are stall parking lots without a roContinue reading
  • Do I need to reserve a parking lot?

    The parking lot is not a reservation system.
    Spaces are on a first-come, first-served basis.
  • When did the snow start? Do you need tire chains?

    It doesn't matter when it snows in December.
    For ordinary tires, tire chains are required.
    We recommend using studless tires whenever possibContinue reading
  • How to access from Hidatakayama

    Hidatakayama, take National Route 41 Toyama (north) for about 17 km and turn left at the "Nakano" intersection.
    Cross the high bridge, whichContinue reading
  • Are there any sightseeing spots nearby?

    Hida Furukawa a walk around Hida Furukawa and the "Seto River where carps swim".
    There is also the Hida Furukawa Festival Kaikan nearby.
    YouContinue reading
  • Is there a transfer from JR Hida Furukawa Station

    We have a free shuttle bus between the hotel and JR Hida Furukawa Station
    Reservations are required, so please contact us at least one day bContinue reading
  • Is it possible to pay the accommodation fee in advance?

    If you wish to make a reservation with advance payment, please make the reservation through a reservation site such as Jalan or Rakuten.
    We Continue reading
  • How about using a credit card or cashless payment?

    Credit card
    Visa / Mastercard / JCB / American Express / Diners Club / Discover / UnionPay

    Cashless payment
    PayPay / dPayment/au PAY / RakuContinue reading
  • Can I connect to the internet?

    If you bring a computer or game console that can connect to wireless LAN
    Internet connection is available in the room and in the facility frContinue reading
  • Is it possible to smoke in this facility?

    Smoking is prohibited within this facility, including on guest balconies.
    There are smoking areas on the left hand side after leaving the enContinue reading
  • Can I use it on a study trip?

    We are currently not accepting reservations for use of the conference room only.
    If you are considering using this facility in conjunction wContinue reading
  • Please tell me about the storage of valuables.

    A safe is provided in the Japanese-style room.For Western-style guests, valuables can be kept at the front desk.
  • How long will the cancellation be notified?

    Please contact us at least 2 days before your stay.After that, the day before ... 50%,On the day ... 100%, no night ... A 100% cancellation Continue reading
  • Can I stay with my pet?

    Please refrain from visiting with pets other than assistance dogs.

Reservation・Inquiries