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Q&A

  • Hotel / Guest rooms

    Please tell me the check-in and check-out times.

    Check-in is from 15:00 and check-out is until 10:00.
    The late check-out plan is an additional charge of 1,000 yen per person per hour.
    ParkiContinue reading
  • Hotel / Guest rooms

    Is it possible to accelerate the check-in time?

    I am sorry.Check-in time is from 15:00.
    Luggage storage before check-in,
    You can use the parking lot, so if you arrive early
    Please ask the Continue reading
  • Hotel / Guest rooms

    Can I extend my check-out time?

    It is possible to extend the check-out time.There is an additional charge of 1,000 yen per person per hour.The maximum time is noon.
  • Hotel / Guest rooms

    Please tell me the size of the yukata.

    After check-in, please choose the size of the yukata at the front desk and bring it to your room.
    There are S, M, L, and LL sizes.We also haContinue reading
  • Hotel / Guest rooms

    Is it possible to use the facilities with the yukata and slippers provided in the guest rooms?

    Yes, available.
  • Hotel / Guest rooms

    Please tell me the equipment and amenities

    Hairdryer/refrigerator/Hand towel/Bath towel/toothbrush/tooth paste/shampoo/rinse/Body soap/yukata/Duvet/Shaving/Hair brush
  • Hotel / Guest rooms

    Is it possible to pay the accommodation fee in advance?

    For advance payment, please use the advance payment service on a reservation site such as Jalan
    Please make a bank transfer.

    If you wish toContinue reading
  • Hotel / Guest rooms

    Please tell me about the storage of valuables.

    A safe is provided in the Japanese-style room.For Western-style guests, valuables can be kept at the front desk.
  • Hotel / Guest rooms

    How long will the cancellation be notified?

    Please contact us at least 2 days before your stay.After that, the day before ... 50%,On the day ... 100%, no night ... A 100% cancellation Continue reading

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